Privacy Policy

Here's what iptvlevelup.digital records about you, why IPTV LEVEL UP needs it, and the choices you have. In short: we collect only what we need to process orders, trials and support requests, we don't sell it, and we don't use advertising trackers.

What we collect

• Order form: full name, email address, WhatsApp/phone number, country, main device, the plan you chose and any notes you add.
• Free trial form: your name, email address, WhatsApp number, country and the device you'll test on.
• Contact form: the name, email address, subject line and message you type.
• Technical data: your IP address is recorded with each form submission to prevent abuse and fraud. Our hosting provider keeps standard server logs.
• Support conversations: messages you send us on WhatsApp, Telegram or email.

We never ask for card numbers on this website. Payments are completed on a separate secure payment page linked from your order email.

Why we use it

• To create and activate your subscription, send your login details and payment link.
• To send your free trial login on WhatsApp.
• To answer your questions and give technical support.
• To prevent spam and abuse (rate limiting and anti-bot checks on forms).
• To keep order records required for accounting and refunds.

Who we share it with

We share data only with the services needed to run IPTV LEVEL UP:

• Email delivery provider: sends order confirmations and support replies.
• Order management system: a private dashboard that stores a copy of each order so our team can track activation and refunds.
• Hosting provider: serves this website.
• Payment provider: processes your payment when you use the payment link (under its own privacy policy).

We don't sell or rent personal data, and we don't share it for advertising.

Cookies and storage

iptvlevelup.digital doesn't use advertising or analytics cookies. After you order, a short order summary (order ID, plan, price and your email) is kept in your browser's session storage so the confirmation page can show it; it is deleted when you close the tab and is never sent to us from there. The payment link is never stored in your browser.

How long we keep it

Order records are kept for as long as needed for accounting and legal obligations, typically up to 6 years. Trial requests and contact messages are kept for up to 12 months unless they relate to an order.

Your rights

Request a copy of your data, a correction or its deletion — or ask us to stop contacting you — at any time. Email [email protected] from the address you used with us. We reply within 30 days. Residents of places with specific privacy laws — for example the EU and Germany (GDPR), the UK, Canada (PIPEDA) or California — have further rights, including the right to complain to their data protection authority.

Changes

If we change this policy, we update the date at the top of the page.